IT Deployment Failures: Why Most IT Deployments Fail Before Installation Begins
When an enterprise technology deployment falls behind schedule, exceeds budget, or disappoints a customer, the installation team often receives the blame. "The technicians were too slow." "The deployment team wasn't prepared." "The installation took longer than expected." Having spent years leading enterprise technology deployments, I've learned that these explanations rarely tell the whole story. The uncomfortable truth is this: Most IT deployments fail long before the first computer is unboxed. By the time technicians arrive on-site, the outcome has often been shaped by decisions made weeks or even months earlier. Installation is simply where planning errors become visible. Organizations that consistently deliver successful deployments understand one fundamental principle: Execution is only as strong as the planning that precedes it. The Illusion of Installation Ask most people what happens during a PC deployment, and they'll describe technic...